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LiveLong Patient Portal Opt In/Out Policy


1. Introduction: 

Our online patient portal provides a secure and convenient way for patients to access their medical records and engage with their healthcare providers. To ensure the privacy and confidentiality of your personal health information, we have established this opt-in policy. By signing up for the online patient portal, you acknowledge and agree to the terms outlined below. 


2. Purpose: 

The purpose of this policy is to inform patients about the benefits and risks associated with accessing their medical records online and to obtain their explicit consent before granting access to their personal health information. 


3. Definitions: 

- "Online patient portal" refers to the web-based platform that allows patients to securely access their medical records and interact with their healthcare providers. 

- "Personal health information" refers to any information related to an individual's health status, medical history, or healthcare services received, as protected under applicable privacy laws. 


4. Opt-In Process: 

To sign up for the online patient portal, patients must follow the steps outlined below: 


a. Enrollment Request: 

Patients express their interest in accessing the online patient portal by submitting an enrollment request. This can be done through our website, mobile application, or by contacting our designated enrollment support team. 


b. Verification: 

Patients are required to provide sufficient identification and demographic information to verify their identity. This may include personal details such as name, date of birth, contact information, and any additional information deemed necessary for identity verification. 


c. Informed Consent: 

Patients will be provided with comprehensive information about the online patient portal, including its features, benefits, and potential risks. They will also be educated about the privacy and security measures in place to protect their personal health information. Patients must review and acknowledge their understanding of this information before granting their consent to access the online patient portal. 


d. Confirmation: 

Once the enrollment request and informed consent are received, patients will receive a confirmation notice via email or other secure means. The confirmation will indicate that their enrollment request has been processed and that they can now access their medical records through the online patient portal. 


5. Privacy and Security: 

We take the privacy and security of your personal health information seriously. We have implemented stringent safeguards to protect your data, including encryption, access controls, audit logs, and regular security assessments. By opting in to access the online patient portal, you understand and agree to comply with the terms of our privacy and security policies. 


6. Revoking Consent: 

Patients have the right to revoke their consent and discontinue their access to the online patient portal at any time. To do so, they must contact our support team and follow the specified process for account deactivation. 


7. Updates and Changes: 

We reserve the right to update or modify this opt-in policy at any time. Patients will be notified of any changes and will be required to reconfirm their consent if the changes materially affect their access to the online patient portal. 


By opting in to access the online patient portal, you acknowledge that you have read, understood, and agreed to this opt-in policy. 


For more information, please contact  


Thank you! 

Tel: (310) 510-6004 

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